Refund policy

All sales are final.

We do not accept returns, exchanges, or refunds for any reason other than items that arrive damaged or defective.

Damaged or Defective Items

If your item arrives damaged or defective, you must report the issue within 3 days of delivery. To submit a claim, email us at uncommonluxco@gmail.com with:

• Your order number

• Clear photos of the item and packaging

• Photos of packaging. 
  
  

• A description of the issue

Claims submitted after the 3‑day window are not eligible for review.

Once your claim is reviewed, we will determine the appropriate solution, which may include:

• A replacement item

• Store credit

• A refund Solutions are offered at our discretion.

 Items sent back without prior approval will not be accepted.

Sizing Responsibility

Please review our size chart carefully before ordering. Sizing issues are not considered defects and are not eligible for returns, exchanges, or refunds.

Shipping Issues

We are not responsible for:

• Lost or stolen packages

• Carrier delays

• Packages marked as “delivered” by the carrier

Once your order has shipped, all delivery responsibility is transferred to the carrier.

Agreement

By placing an order with us, you acknowledge and agree to this Return & Refund Policy.