Legal notice

Uncommon (“we,” “us,” “our”) owns and operates this website and all related services. By accessing this website, placing an order, or interacting with any content, you acknowledge and agree to all policies, terms, and conditions displayed on this site, including our Return Policy, Shipping Policy, Cancellation Policy, Privacy Policy, and this Legal Notice. These policies apply to all orders without exception.


Intellectual Property & Content Ownership

All product designs, images, logos, branding, text, graphics, digital assets, and website content are the exclusive property of Uncommon. Any reproduction, distribution, modification, or commercial use of our content without written permission is strictly prohibited and may result in legal action.


Product Representation & Variations

We make every effort to display product colors, materials, and details accurately. However, variations may occur due to:

  • screen settings

  • lighting

  • fabric batches

  • manufacturing differences

These variations do not qualify as defects and are not grounds for returns, refunds, or exchanges.


Order Responsibility

By placing an order, you agree that:

  • You have reviewed all product descriptions and size charts.

  • You are responsible for entering accurate shipping information.

  • You understand that accidental orders, incorrect sizes, or wrong addresses do not qualify for cancellation after the 1‑hour window.

  • You understand that once processing begins, your order cannot be changed or canceled.


Shipping Liability

Once an order ships, delivery responsibility transfers to the carrier. We are not liable for:

  • lost packages

  • stolen packages

  • packages marked “Delivered”

  • carrier delays

  • incorrect addresses entered at checkout

Customers must contact the carrier directly for delivery issues.


Damage Claims

Damage or defect claims must be submitted within 3 days of delivery with:

  • order number

  • clear photos of the item

  • clear photos of the packaging

  • description of the issue

Claims submitted after the 3‑day window are not eligible for review. Approved claims are handled at our discretion and may result in a replacement, store credit, or refund.


Fraud Prevention & High‑Risk Orders

We reserve the right to:

  • cancel any order flagged as high‑risk

  • request additional verification

  • refuse service to any account involved in suspicious activity

  • refund orders that fail fraud screening

Fraudulent chargebacks or disputes will be contested with:

  • tracking information

  • delivery confirmation

  • order history

  • communication logs

  • policy documentation

We cooperate fully with payment processors and financial institutions during fraud investigations.


Chargebacks & Disputes

Filing a chargeback for an order that:

  • is delivered

  • is in transit

  • is outside of our policies

  • was placed intentionally

  • was not canceled within the allowed window

is considered fraudulent activity.

We provide proof of fulfillment for all disputes. Customers who file fraudulent chargebacks may be permanently banned from purchasing from Uncommon.


Website Use & Restrictions

You agree not to:

  • misuse the website

  • attempt unauthorized access

  • interfere with site functionality

  • use automated tools to scrape or copy content

  • engage in any activity that harms our brand or operations

Violations may result in account termination and legal action.


Limitation of Liability

To the fullest extent permitted by law, Uncommon is not liable for:

  • indirect, incidental, or consequential damages

  • loss of data

  • loss of profits

  • misuse of products

  • issues caused by third‑party carriers or services

  • customer negligence

Your use of this website is at your own risk.


Policy Updates

Uncommon reserves the right to update, modify, or replace any policy at any time without prior notice. Continued use of the website constitutes acceptance of all updated terms.


Agreement

By accessing this website or placing an order, you acknowledge and agree to this Legal Notice and all policies referenced within it.